Retail

Gain skills to enable you to work as a qualified baker in a large scale plant bakery, hot bread shop, pastry shop, or in a hotel bakery.  Areas vary from baking and decorating breads, pastry, cakes and yeast goods and other baked products.

Want to work with people visiting Australia, providing advice or showing attractions? Study tourism and you join what is expected to be Australia’s second fastest growing industry over the next 20 years. During your studies you will gain extensive knowledge and develop practical skills that are highly regarded in this exciting industry. With travel, you can plan international and local holidays for clients. You will learn how to arrange travel bookings in an office, through a reservation computer system.

This course provides the practical skills and knowledge to sell goods to customers in retail and wholesale establishments. Learn about controlling and maintaining stock, product knowledge, and theft prevention. Customer service, use of point sale systems, learning how to communicate effectively and working in a team are also part of this course.

The meat retailing industry sector requires some multi-skilling. Work could be undertaken in small and large retail meat establishments such as butcher shops, retail outlets and supermarkets, in specialised services preparing specialty meat cuts, gourmet meat, bulk value-added products, in boning rooms preparing meat cuts from whole carcasses, or in abattoirs processing sheep, beef and pigs.

If you like working with people from all walks of life and like to travel, a hospitality qualification will give you skills that can take you around the globe. Gain invaluable knowledge and experience such as barista skills, hospitality, bar skills, restaurant service skills, customer service and events management. These qualifications will assist you to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops, from entry level to senior managers and supervisors.

Learn skills in coaching and managing staff, marketing, developing event proposals, bids and programs, developing sponsorship programs, managing projects, finance and budgeting, implementing and monitoring business systems and providing on site management of events. You will also learn about the legal requirements for work in this area.

These qualifications will provide you with the practical skills and knowledge to plan, organise, prepare and cook food in a commercial kitchen environment as a qualified cook or cook in a supervisory or team leading role in the kitchen.  Work would be undertaken in various kitchen settings, such as in restaurants, hotels, clubs, pubs, cafes, cafeterias, coffee shops, hospitals and aged care facilities, sporting and entertainment venues, hotel banqueting departments, cook-chill production kitchens and mobile catering businesses of varying size.